Safety & Care in Japan
Calm, prepared, and never alone.
Travel should feel exciting—not stressful.
YOIN provides practical safety guidance so you can stay calm and informed during your time in Japan.
Need assistance?
We’re here to help. Feel free to contact us with any questions or concerns.
For inquiries and reservation cancellations.
*You will be redirected to an external Google Form (opens in a new window).
If You Feel Sick
Feeling unwell in Japan?
If you feel unwell, focus on basic care first:
- Get enough rest
- Drink fluids and maintain nutrition
- Keep your body at a comfortable temperature
In an emergency, dial 119 for an ambulance.
We provide a bilingual Health Condition Self-Check Sheet to help you communicate smoothly with doctors or pharmacists.
Heatstroke (Summer in Japan)
Japan’s summer can be hot and humid.
Common symptoms include:
- dizziness
- headache
- nausea
- extreme fatigue
- confusion
- heavy sweating or no sweating
If symptoms do not improve, seek medical care.
Buying Medicine in Japan
In Japan, you can buy mild symptom medicine at pharmacies or drugstores without a prescription.
Tell the pharmacist:
- What symptoms you have
- How long you’ve had them
- If you have allergies
- If you are taking other medication
Showing your Health Condition Self-Check Sheet helps.
Important:
- Take medicine only as directed
- Do not exceed recommended amounts
- Ask if it may cause drowsiness
Earthquake
Japan uses an intensity scale called Shindo, which measures how strong shaking feels at your location.
If an earthquake occurs:
Drop – Cover – Hold On
- Get low
- Protect your head
- Stay where you are
Do not rush outside during shaking.
After shaking stops:
- Check for injuries
- Watch for aftershocks
- Follow staff or official instructions
Emergency alerts may sound loudly on your phone—this is normal.
Tsunami Warning (Coastal Areas)
If you are near the coast and receive a tsunami alert:
- Move away from the ocean immediately
- Go to higher ground
- Follow evacuation signs
Do NOT:
- Go to the beach to look
- Use a car if evacuation is possible on foot
- Return until the warning is officially lifted
Bear Alert (Rural & Green Areas)
Wild bears may appear not only in mountains but also near residential areas
To reduce risk:
- Make noise while walking
- Walk in groups
- Follow local warning signs
If a bear is nearby:
- Speak calmly
- Make yourself look larger
- Slowly move away without turning your back
In emergency: dial 110 (Police).
Need assistance?
We’re here to help. Feel free to contact us with any questions or concerns.
For inquiries and reservation cancellations.
*You will be redirected to an external Google Form (opens in a new window).