Safety & Care Background

Safety & Care in Japan

Calm, prepared, and never alone.

Travel should feel exciting—not stressful.
YOIN provides practical safety guidance so you can stay calm and informed during your time in Japan.

Need assistance?

We’re here to help. Feel free to contact us with any questions or concerns.

For inquiries and reservation cancellations.
*You will be redirected to an external Google Form (opens in a new window).

If You Feel Sick

If You Feel Sick

Feeling unwell in Japan?

If you feel unwell, focus on basic care first:

  • Get enough rest
  • Drink fluids and maintain nutrition
  • Keep your body at a comfortable temperature

In an emergency, dial 119 for an ambulance.

We provide a bilingual Health Condition Self-Check Sheet to help you communicate smoothly with doctors or pharmacists.

Heatstroke (Summer in Japan)

Japan’s summer can be hot and humid.

Common symptoms include:

  • dizziness
  • headache
  • nausea
  • extreme fatigue
  • confusion
  • heavy sweating or no sweating

If symptoms do not improve, seek medical care.

Buying Medicine in Japan

Buying Medicine in Japan

In Japan, you can buy mild symptom medicine at pharmacies or drugstores without a prescription.

Tell the pharmacist:

  • What symptoms you have
  • How long you’ve had them
  • If you have allergies
  • If you are taking other medication

Showing your Health Condition Self-Check Sheet helps.

Important:

  • Take medicine only as directed
  • Do not exceed recommended amounts
  • Ask if it may cause drowsiness

Earthquake

Earthquake

Japan uses an intensity scale called Shindo, which measures how strong shaking feels at your location.

If an earthquake occurs:

Drop – Cover – Hold On

  • Get low
  • Protect your head
  • Stay where you are

Do not rush outside during shaking.

After shaking stops:

  • Check for injuries
  • Watch for aftershocks
  • Follow staff or official instructions

Emergency alerts may sound loudly on your phone—this is normal.

Tsunami Warning (Coastal Areas)

Tsunami Warning (Coastal Areas)

If you are near the coast and receive a tsunami alert:

  • Move away from the ocean immediately
  • Go to higher ground
  • Follow evacuation signs

Do NOT:

  • Go to the beach to look
  • Use a car if evacuation is possible on foot
  • Return until the warning is officially lifted

Bear Alert (Rural & Green Areas)

Bear Alert (Rural <span class="">&</span> Green Areas)

Wild bears may appear not only in mountains but also near residential areas

To reduce risk:

  • Make noise while walking
  • Walk in groups
  • Follow local warning signs

If a bear is nearby:

  • Speak calmly
  • Make yourself look larger
  • Slowly move away without turning your back

In emergency: dial 110 (Police).

Need assistance?

We’re here to help. Feel free to contact us with any questions or concerns.

For inquiries and reservation cancellations.
*You will be redirected to an external Google Form (opens in a new window).