The Company may collect the following personal information through lawful and fair means:

• Name, nationality, gender, and date of birth
• Address, telephone number, and email address
• Passport information (name, number, expiration date, etc.)
• Travel itineraries, accommodation details, transportation, and activities
• Health conditions, dietary restrictions, and allergy information (where necessary)
• Other information necessary for arranging travel services

The Company uses personal information solely for the following purposes:

• Conclusion, execution, and management of travel contracts
• Arranging accommodations, transportation, and activities
• Communication related to travel services and emergency response
• Responding to inquiries
• Service improvement and operational analysis
• Compliance with laws, regulations, or governmental requests

The Company will not disclose personal information to third parties except in the following cases:

• With the customer’s consent
• When necessary for arranging travel services with accommodation providers, transportation companies, or activity operators
• When required by law
• When necessary to protect life, body, or property

The Company takes appropriate security measures to prevent leakage, loss, or damage of personal information and manages such information safely.

Upon request by the individual concerned, the Company will appropriately respond to requests for disclosure, correction, suspension of use, or deletion of personal information in accordance with applicable laws.

The Company complies with applicable laws and guidelines regarding personal information and will review and improve this policy as necessary.

For inquiries regarding the handling of personal information, please contact:

Echoris Co., Ltd.
Email: info@echoris.jp