Cancellation terms apply after your booking is confirmed.

For arranged services (such as restaurants or external facilities), cancellation fees follow each provider’s policy

For tailor-made tours:

• 20–8 days before: 20%
• 7–2 days before: 30%
• 1 day before: 40%
• Same day: 50%
• No-show: 100%

Full details are provided before confirmation.

We accept <strong>online payment only.</strong>

Full payment is required in advance to confirm your booking.<br>On-the-day changes or additional payments are not available.

This allows us to secure reservations smoothly and avoid confusion during your experience.

The busiest periods are:

• Late March to mid-April (cherry blossom season)
• Late April to early May (Golden Week)
• August (summer holidays & festivals)
• October to November (autumn foliage)

Advance booking is highly recommended during these times.

Each season offers something different:

• Spring – Cherry blossoms and mild weather
• Summer – Festivals and vibrant greenery
• Autumn – Stunning foliage and seasonal flavors
• Winter – Snow scenery, hot springs, and quiet beauty

There is no single “best” season — it depends on the atmosphere you’re looking for.

If you're unsure, feel free to ask. We’re happy to guide you.

Please inform us in advance if you have any food allergies.

For vegetarian, vegan, halal, or kosher dietary requirements:

While we will make every effort to arrange suitable options, it can be challenging to find fully compliant meals in Miyagi.

Please note:

• We cannot guarantee fully vegetarian or vegan preparation environments.
• Shared kitchens and cooking utensils may be used.
• Animal-based extracts or ingredients may not always be completely excluded.

We strongly recommend discussing your needs with us before booking.

Absolutely.

While Miyagi is known for its fresh seafood, many dishes are grilled, simmered, or prepared in other ways.

There are always non-raw options available.

Please let us know your preferences in advance so we can guide you accordingly.

Cashless payment is increasingly common in Miyagi.

However, some local markets and small shops may accept cash only.

We recommend bringing approximately 5,000–8,000 JPY per day as a general guideline.

Absolutely.

Solo travelers are very welcome.

Many of our guests travel alone, and our small-group format makes it easy to feel comfortable and included.

If you prefer a more private experience, we can also arrange a private booking upon request.